Carousell Lessons

Yesterday, I shipped my last item from the recent Carousell 13th Month Sale. I had fun cleaning my room, preparing items for sale, and uploading photos of my pre-loved items. More than making money out of this side hustle, I consider my Carousell shop to be a learning lab of sorts.

Here are a few lessons I have learned so far:

Taking photos of items is a lot of work, but it is a journey back in time. Seeing my pre-loved items reminds me of the memories I’ve made with each item, and how tactile moments can be.

This selfie was an accidental snap as I was taking photos of my items for sale!

This selfie was an accidental snap as I was taking photos of my items for sale!

People online can be mean and rude. It is up to me as the seller to extend my patience. It is also rewarding to encounter nice and understanding customers.

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Lastly, I learned that I have way too much stuff! Decluttering has been healthy and relaxing. I look forward to selling more and using more of what I have. Indeed, life is too short, and we don’t need that much to live on!

Support me by buying from my Carousell shop! Thank you and hope to see you there!

#LetsCarousell

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One of the ways that I have dealt with my father’s recent passing was setting up my Carousell shop. I needed an additional income stream aside from my freelance work and Human Nature online shop, so a buy-and-sell online platform sounded like an exciting opportunity for me. I had a closet filled with pre-loved objects which I have worn with great care. I knew that there were other fashion-forward individuals out there who could find joy in owning my things, which were all in excellent condition. I started with just a few items to test the market, until I was able to sell some things and learn more about customer service.

Most of the customer service in Carousell involves price negotiation with clients, and discussing payment and shipping options. To simplify my life, I only offer two payment options, and one shipping partner. This has saved me time, and streamlined my selling process. Carousell also has an in-house customer service team that handles reports regarding abusive users. I recently reported a buyer who has falsely accused me of shipping a defective item, when in fact I have sent her a pair of eyeglasses in excellent condition. I felt safe in the app despite the accusatory review left by this particular customer, because I knew that I am protected as a seller. I also learned from this incident. I realized that some buyers have the tendency to make false accusations, so it pays to take photos of the item prior to shipping. This is something that I will practice moving forward, to ensure my buyers that I am sending out quality items, and to protect myself as well.

Nothing beats the joy of selling items from my own closet, and cleaning my room in the process. I feel lighter and more at peace whenever I sell something that is attached to a memory of mine. I know that all my belongings deserve a new lease in life, so if that means being sold to another fashionista, then so be it.

Having said that, I hope that you will check-out my Carousell shop here: www.carousell.app.link/samblucas13. Feel free to chat with me should you have questions regarding my items!

I hope to serve you on my shop soon!